Shipping & Returns

Shipping Policy

We ship anywhere in the Continental US, Hawaii, and Alaska. Currently, we do not ship internationally, including Canada, but we are working hard on bringing Insanely Clean worldwide! 

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Insanely Clean orders process and ship Monday – Friday excluding holidays and weekends. Once your order is placed, it generally takes us 1-2 business days to process and pack. For orders to the 48 contiguous states, shipping generally takes 3-5 business days. Shipping can take longer – roughly 6-8 business days – if you are outside the contiguous United States, i.e., Alaska and Hawaii. These shipping times are only estimates and cannot be guaranteed.

 

Return Policy

We currently only accept returns on a case-by-case basis. Please contact us at  for more information.

Lost/Stolen/Damaged: We are happy to offer Route Shipping Protection for all Insanely Clean orders. Simply keep this protection option on at checkout and your package will be protected in the event of damage, loss, or theft. If your order includes Route Shipping Protection and you experience damage to your package while in transit, or loss/theft at delivery, please contact support@insanelyclean.com and we will be happy to assist you through the simple claim process. Refund/replacement requests for damaged, lost or stolen items must be made within 15 days of the delivery date. Requests after this point will be denied.